Energy Advice for Householders
'Words can't express my gratitidue for your kind donation of a grant towards a new boiler. This has enabled me to come alive again where previously I was living, eating and sleeping in one room downstairs. It was pretty desperate before.' - Mrs W.

We run a number of free and impartial energy advice services which support over 1000 householders each year. Our advice is clear and simple and responds to your needs. We can help with:

  • Accessing grant funding for new boilers and insulation measures 
  • Completing application forms for grant funding for new heating systems
  • Concerns around energy bills or fuel debt
  • Changing your energy tariff or accessing other energy related benefits such as the Warm Homes Discount or Priority Services Register
  • Thinking about energy saving tips at home
  • Exploring renewable technology options that may be suitable
  • Signposting you to our network of other partners for help accessing benefits, debt or health care support. 

Where funding allows we may be able to visit your home, providing this service for you face-to-face.

Please see below for the relevant contact details for your local area: 

  • Herefordshire - contact Keep Herefordshire Warm on 0800 677 1432, text 07583 740914 or email
  • Lichfield - contact Warmer Homes Greener District on 0800 677 1543
  • Shropshire -  ring 0800 1123 743 or email
  • South Staffordshire - ring the South Staffs Energy Advice Line on 0800 193 1902
  • Stafford -  ring Warmer Homes Stafford on 0800 677 1785 or visit
  • Tamworth -  contact Home Energy Advice Tamworth on 0800 0432 815, or text 0792 265 1982 and we'll call you back. Alternatively, email

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In order to provide home energy efficiency advice and help you access support, grants and funding, we often need to collect and hold personal information about you. To find out more about how this information is processed, please download our Privacy Policy.